BA reacts to T5 by losing senior managers?
We all know that corporate culture has a significant impact on how businesses are perceived by customers, so its interesting to see how BA are reacting following the difficulties with the launch of Terminal 5 and UK’s Heathrow airport.
With two of its senior management “falling on their swords” following recent difficulties it seems that the culture seems to be one of accountability however BA Boss Willie Walsh seems to be ensuring he remains in post for the foreseeable future.
Whilst the BBC report Walsh to not be out of the firing line and with him openly admitting responsibility for the companies failings with T5’s launch, Walsh faces a rough ride over the coming weeks as he in talks to shareholder groups. However with people in some corners citing continuity of management as a route out of the problem it will be interesting to see what happens – BBC has put the current cost of T5 problems down to $32 Million (£16M) in the 3 weeks since it opened
